MONTREAL, March 28, 2024 – Oral Science  confirms its EMS shoppers will proceed to obtain assist concerning integration and upkeep instantly by EMS going ahead. The truth is, as of March 8 2024, EMS requires that every one dental workplaces who bought an AIRFLOW® Prophylaxis Grasp, AIRFLOW® One or any associated products by Oral Science, to contact EMS customer support at +1 (800) 367.0367 or custsvc@ems-na.com for questions or considerations, and e mail EMS at emsrepairs@ems-na.com for service authorization, repairs upkeep or troubleshooting.

As per EMS’s directions, Oral Science can’t proceed providing service on EMS products bought by the corporate. Nevertheless, Oral Science’s stock of EMS products will stay obtainable to buy till full clearance. 

« 4 years in the past, Oral Science led the trade by our partnership with EMS. Immediately, we sincerely remorse that EMS ended the connection with us. We perceive the irritation you could expertise surrounding this case. Our Dental Hygiene Specialist Staff is wanting ahead to the continued partnership with main and progressive Canadian dental workplaces », commented Daniel Ménard, CEO and co-founder of Oral Science.

For questions, or to share considerations concerning these circumstances, please contact Daniel Ménard instantly at d.menard@oralscience.com

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